Alerts - Summary

The Alerts tab shows the summary of all the alerts raised for the user’s account. It shows the Alerts and their information in a table as shown in Figure Alerts Tab.

• By default, the table only shows the current alerts - Alerts that are currently in Alerting status.

• Click the Toggle button to show the History of both the Normal and Current alerts as shown in Figure Alerts History.

• Select the Period if necessary.

• The Alerts table shows the following information:

  • Site - Name of the Site

  • Device Name - Name of the device

  • Alert Name - Name of the Alert

  • Interface Name - Name of the Interface

  • WAN Type - Type of WAN Interface that received the alert

  • Reported On - Date and Time of the alert

  • Status - Status of the Alert (Alerting / Normal)

  • Details - Shows the Metadata code with details such as Device ID, Site ID, Type.

• Select the Alerting or Normal checkbox to filter the table based on the Status of the alerts.

• Click Download button to download the Alerts table information in CSV format.

• The Search field can be used to search for the alert based on the Site/Device name/Alert name/Interface name/WAN Type.

• In the Auto Update field, select the custom time interval from the dropdown menu for automatically updating the alerts table.