Manage Accounts

The user can create a user account and assign specific roles to access the EpicOS applications. Additionally, they can also disable the user account, and change the login password with administrative rights. Other accounts will see Change Password option only in the menu.

Note: This menu item is visible to users with administrative rights.

Adding a User Account

The Add Account operation is available only for an administrator.

To add a user account, perform the following steps.

Steps

· Log on to the EpicOS System. The home page appears.

· Click the menu icon. The menu appears.

· Click Manage Accounts, see figure below.

The User Account Management pop-up window appears, see figure below.

· To enter data in the respective fields, see table below.

Fields	Description
Operation	Click Add Account. By default, the Add Account is selected.
Organizational Unit	In the Organizational Unit list, click the name of the organization for which the user account is to be managed.
Email	This is the unique and operative email address of the user whose account is to be created. The email address is the username or login ID of the user.
Access Privileges	This identifies the access type the user wants to give to the account. It can be one of the following:
	Full Access – This account has access to the entire EpicOS Portal (read and edit) except Weighting Charts and Web Shell. Limited Access – This account has read only access to entire EpicOS Portal and very limited editing capabilities. Read Only Access – This account has access to Internet Status and Usage Status screens only.
Expiry Date	This identifies the date of expiry of the account.
Resource	This identifies the Sites to which this account has access to. By default, the current site is pre-filled in the resource field. To add more resources, perform the following steps. Steps · Click Add More Resources. A new input field Select Resources appears, see Figure Add Resources. · Select the resources for which the user wants all access for the new account by clicking on the Select Resources drop down, see Figure Select Organization.

Table Add Account

· Click Send Invitation Link.

The invitation is sent to the email address specified in the Email field, see figure below.

· Open the email and then click Confirm Account.

· The registration page appears, Figure Registration Page.

· To enter data in the respective fields, Table Add Account Registration Details.

Fields	Description
First Name	Enter the first name of the user.
Last Name	Enter the last name of the user.
Contact Number	In the Contact Number list, click the country and then enter the valid contact number.
Password	Enter the password of the user account. To view the password, click the Eye icon.
Confirm Password	Re-enter the password for confirmation. To view the password, click the Eye icon. The Register button becomes available.

Table Add Account Registration Details

· Click Register. The user is registered, and a successful message is displayed, see figure below.

· Click Done.

Using the login credentials, the user can access the EpicOS applications based on the role assigned to the user account.

Disabling a User Account

The Disable Account operation is available for an administrator.

To disable the user account, perform the following steps.

Steps

· Log on to the EpicOS System. The home page appears.

· Click the menu icon. The menu appears.

· Click Manage Accounts.

· The User Account Management pop-up window appears. See figure below.

· To enter data in the respective fields, see table below.

Fields

Description

Operation

Click Disable Account. The User Account Management pop-up window appears, see figure below.

By default, the Add Account is selected.

Email

Enter the email address to be disabled.

The Send Disable Request button becomes available.

Table Disable Account

· Click Send Disable Request. The user account is disabled, and a successful message is displayed, see figure below.

Therefore, using the login credentials, the user cannot log in to the portal or applications.

Deleting a User Account

The Delete Account operation is available for an administrator.

To delete the user account, perform the following steps.

Steps

· Log on to the EpicOS System. The home page appears.

· Click the menu icon. The menu appears.

· Click Manage Accounts.

· The User Account Management pop-up window appears. see Figure Delete Account.

· Select Delete Account.

· To enter data in the respective fields, see table below.

Fields

Description

Enter Email

Enter the email address to be disabled.

The Send Delete Request button becomes available.

Table Delete Account Fields

· Click Send Delete Request. The user account will be deleted.

Therefore, using the login credentials, the user cannot log in to the portal or applications.

Changing the Login Password

The Change Password operation is available for all the users.

To change the login password, perform the following steps.

Steps

· Log on to the EpicOS System. The home page appears.

· Click the menu icon. The menu appears.

· Click Manage Accounts.

· The User Account Management pop-up window appears.

· Click Change Password. The change password section appears, see figure below.

· To enter data in the respective fields, see table below.

Fields	Description
Current Username	Displays the current username
Current Password	Enter the current login password.
New Password	Enter the new login password.
Confirm Password	Re-enter the new login password for confirmation. The Proceed button becomes available.

Table Change Password Fields

· Click Proceed.

The login password is changed, and a successful message is displayed. The current session ends. Therefore, the user must again log in to the EpicOS portal using the new login password.

Changing EpicOS Login Password

The EpicOS Change Password operation is available for administrative users only.

To change the login password, perform the following steps.

Steps

· Click on Click here to update local EpicOS login, see Figure Change Password. The EpicOS Account Password Management Pop-up appears, see figure below.

· To enter data in the respective fields, see table below.

Fields	Description
Username	Displays EpicOS Username.
New Password	Enter New Password.
Confirm Password	Confirm the New Password.

Table Change Password Fields

· Click Proceed.

The EpicOS Account password is changed. If the user has logged in with EpicOS login, then the session is closed, and a re-login is required to access the EpicOS Portal.